Archive for the ‘Quality of life’ Category
Another Steve Jobs Tribute
With all the tributes and commentary since Steve Jobs’ death, I was wondering how NPR’s Scott Simon was going to avoid sounding trite with his inevitable commentary during Saturday’s Weekend Edition show.
I’m glad to report that Scott met the challenge. Here’s the transcript:
http://www.npr.org/2011/10/08/141177659/steve-jobs-whose-imagination-invited-us-to-play
(Memorial logo created by Jonathan Mak)
Underdogs


The 2011 World Series was supposed to feature the National League’s Philadelphia Phillies versus either New York’s Yankees or Boston’s Red Sox representing the American League. Oops!
Those of us who are underdogs in business, life, or both should take heart that this year’s World Series champs might turn out to be Tigers or Brewers. 

Postscript: Given the way things have been going in the playoffs so far, it’s doubtful that we’ll be seeing the Tigers or the Brewers in this year’s World Series.
The Social Animal by David Brooks

I expected this book to contain information about various sociological discoveries and David Brooks’ interpretations of what they mean. Instead, Brooks has written an allegory to create a story about his protagonists which represent coalesce and represent various research findings. We learn about factors which influence their development (and our own) from conception, through childhood, young adulthood, middle age, and old age.
For instance, regarding sexual attraction, men tend to prefer women who have a 0.7 waist-to-hip ratio. There’s also equivalent information about qualities which unconsciously attract women to men but I don’t recall off the top of my head what they are. However, I don’t believe it had anything to do with hand and foot size.
Brooks tells us that research shows infants at a very early stage of development can “taste” sweetness in the foods that their pregnant mothers are ingesting which can influence the child’s appetites after birth. There also appears to be some credence that an infant in the womb responds to music which its mother is listening to.
The research does appear to show that we are responding emotionally even when we believe that our responses are based on rational thought.
For instance, the qualities which appear to be most important in predicting our ability to achieve and succeed have to do with our ability to detect patterns, to be attuned to others so that we can learn from them, the ability to be taught, our ability to be open-minded, and our ability to objectively weigh the strengths of our beliefs against the strengths of the actual evidence for or against those beliefs.
During an episode described in The Social Animal, one of the characters experiences a sense of personal fulfillment. Brooks explains that research has discovered that when our personal vision of the world is fulfilled, we experience a surge of pleasure from the release of chemicals in our brains.
He told a story to Charlie Rose during an interview about how Mark Zuckerberg’s biggest complaint about, “The Social Network” was that the movie didn’t do a good job of conveying the sheer passion and joy experienced by a programmer who gets the code right. That observation seemed to reinfornce Joseph Campbell’s advice to “Follow your bliss”.
If you’re interested in how evolution has affected our reactions to our physical environment, how our emotions are created, how ethnic cultures impact our responses to stimuli, and how the aging process affects our physical and emotional development, you should find a lot of food for thought in this book.
I listened to the 16 hour audio book with my teenaged daughter as we drove around the Northeast visiting various schools on her pre-senior year summer college tour. She found it interesting, as well. I would have preferred that the audio version was read by David Brooks but Arthur Morey does a good job and I think you’ll enjoy it.

Here’s David Brooks’ TED Talk about The Social Animal
http://youtu.be/rGfhahVBIQw
Robopocalypse

If you like Michael Crichton’s novels, you’ll like Daniel H. Wilson’s sci-fi story about artificial intelligence gone wild. As I was listening to the audiobook, I thought “I can see the movie already”. Turns out that Steven Spielberg is producing an adaptation for release in summer 2013. The CG guys will have a blast making this film and it will be interesting (and ironic) to see how advanced the computer graphics technology will be by the time of the movie’s release.
http://www.imdb.com/title/tt1541155/
The plot is pretty simple. We humans are depending a lot more on computer driven robots and machines in our daily lives. A scientist creates a device, Archos whose artificial intelligence is so great that it creates self-determination, goes rogue, takes control of all the world’s computer-driven machines, and starts annihilating the human population. A definite page-turner.
Since reading this book, I’ve seen the documentary “Transcendental Man” about Ray Kurzweil. Kurzweil is a fascinating scientist/academic/futurist who talks about how the information we have & our technological capacities double every couple of years. He believes that during the lifetimes of many people who are now alive humans and robots will become merged with the release of nanorobots into our bloodstreams. This nanotechnology will enhance our mental and physical capacities to the point where we will evolve into a new species. Of course, hearing Kurzweil speak about this utopian vision reminded me of Robopocalypse.
In fact, Hugo de Garis appears in the documentary to dispute Kurzeil’s vision and warns of an “Artilect War” which is at the core of the story in Robopocalypse. Click between to watch a debate between de Garis and J. Storrs Hall about the two different visions:
Engineered Utopia or Artilect War? from Jeriaska on Vimeo.
My Work Philosophy
I believe in improving the customer experience (CX) and in “making lemonade out of lemons”. If that’s not your approach, I don’t really want you on my team.
MTV’s 30th Anniversary

August 1st, 1981 was a day which ushered in a transformation not only for a music industry suffering from the “Disco Sucks” backlash but also for television.
MTV: Music Television was the first TV channel created specifically for a lifestyle.
The radio industry had been forced into creating niche boutique formats targeted at specific psychographic audiences by the growth of FM as a viable broadcast distribution channel. The number of listener choices on the radio dial were significantly increased.
Meanwhile, the television landscape of 1981 resembled that of radio in the 1950s and 60s. CBS, ABC and NBC dominated and under their big tents were a variety of program types appealing to a broad spectrum of lifestyles and age groups ranging from the cradle to the grave.
Cable TV distribution was still in its infancy. HBO became the first viable cable channel as a destination for uncensored movies. However, there wasn’t much else driving significant audiences to cable TV from the broadcast networks.
In the late 70s/early 80s, American Express created a marketing plan for its Gold Card which was targeted at the affluent Baby Boom generation. Part of that plan was the company’s partnership with Warner Communications to create WarnerAmex and their brainchild was a shopping network named QUBE. The concept was simple: viewers would see products showcased on QUBE and use their AMEX Gold Card to buy them.
But before they could launch QUBE, WarnerAmex needed to encourage more Americans to sign up for cable TV. In the early 1980s, the cable industry was dominated by small, local companies rather than multi-system operators (MSOs). It wasn’t unusual for the cable operation to be running out of a local mom & pop hardware store. The industry may have been able to lay cable throughout their communities, accounting for “homes passed” but not many of those homes were actual cable subscribers.
To encourage Americans to become basic cable subs, WarnerAmex created three networks: The Movie Channel to compete with HBO, Nickeldeon to attract the Sesame Street crowd, and MTV: Music Television. Expectations for these channels weren’t all that high. Essentially, they were dog & pony shows offered free to encourage increased use of cable TV and to set up the introduction of the big money machine, QUBE.
Unfortunately for WarnerAmex, the company spent too much time tweaking and researching their product. So, in 1985 , the Home Shopping Network launched and QUBE went into the history books as the cable TV industry’s version of the Edsel.
However, MTV: Music Television began to catch on at least in the markets which could get it. Viewers in places like Albany (NY) and Peoria (IL) were mesmerized by the new video music channel. Parents and their teenagers gathered around the tube and discussed the videos. It was, to quote the sagacious Sly Stone, “a family affair”.
Oddly, music industry executives in New York and LA weren’t all that interested. They’d heard about this new fledgling cable channel but they couldn’t see it. MTV wasn’t available on the cable systems serving New York City and LA. So, for its first two years of operation, MTV was pretty much off their radar screen.
The Michael Jackson phenomenon changed all that as did the introduction of MTV onto the New York and LA cable systems late in 1983 which resulted in network TV and national magazine coverage. The channel’s brand continued to grow throughout the 80s and 90s. The sales department won more arguments about the ratings value of long-form programming versus short-form music videos. “Real World”, “Beavis & Butthead”, and other long-form show continued to encroach on the channel’s schedule real estate making less time available for music videos until MTV could no longer refer to itself as “Music Television”, at least not without its tongue in its cheek, and the channel evolved into what it is today.
MTV’’s approach to targeting a specific lifestyle group was similar to what the social media world today refers to as “communities of like-minded end users”. MTV’s Bob Pittman used to say that the channel was about “fashion”. And, whether it’s fashion in the sense of clothing styles, in the sense of an individual’s overall tastes and preferences, or in the sense of a collective group’s tastes and preferences, MTV opened the door and led the way for successors like BET, E!, Bravo, Lifestyle, CMT, The Comedy Network and OWN. Meanwhile, the audience segmentation and changes in expectations created by these highly targeted networks have had their impact on the decline of broadcast network TV viewership.
As I mentioned earlier, during MTV’s first two years on air it was unavailable in Manhattan where our offices were located. So that we could monitor the channel, video airchecks were messengered in from the Long Island uplink on a daily basis. Sometime during this period, news came out that many of the classic episodes of “The Ed Sullivan Show” and Johnny Carson’s “Tonight Show” had been destroyed because the networks were reusing the old tapes on which they’d been recorded. Amazingly, no one thought it was important to preserve these shows for history.
I had a stack of MTV airchecks in my office and sensing that these might be of some historic value I contacted New York’s Museum of Broadcasting to see if they’d be interested in the tapes for their archives. The museum official with whom I spoke informed me that, no, they would not be interested in having those airchecks for their collection because MTV was (and I think I actually heard him sniff as his nose went up in the air) “cable…not TV.”
MTV was destined to transform the television and music industries but to the short-sighted it was irrelevant because the channel didn’t fit into their preconceived notions. There’s a lesson in that story.
My Dad
(Originally posted on Father’s Day 2010)

Earl N. Brindle died on a Saturday night in early December, 2006 just a few weeks shy of his 87th birthday He and my mother started dating when they were 16 and had been together for 71 years. The only time they were apart was for four years during World War II. They were married 66 years ago this month.
Dad was born in Raynham, MA., the son of the late Thomas H. and Gertrude (Smith) Brindle. He was a resident of the small Rhode Island village where I grew up since 1947 where he had owned and operated the former Earl N. Brindle Insurance Agency.
Dad served as the Treasurer of the Greenville Vol. Fire Dept., a trustee of the Greenville Baptist Church, he was the first chairman of the Smithfield Sewer Authority (He was amused that the town named the sewage processing plant after him), he served on the Board of Directors for the Greenville Public Library, and in 1999, was inducted into the Smithfield Heritage Hall of Fame. He was also a WWII Army Aircorp Veteran serving in the Asiatic-Pacific Theater as part of the ground crew which took care of the cargo planes which flew over the hump from India to China.
That’s my father’s official bio. But it doesn’t really tell you much about the man.
Something I discovered after my father’s death was that in the summer of 1929 when he was 10 years old Dad and his best friend hitchhiked from Cranston, RI to Raynham, MA and then back home again. That’s a distance of more than 30 miles. And it was back in the day when cars were still relatively rare and most roads were either dirt or two lanes. Today’s equivalent would probably be a couple of 10 year olds hitching a couple of hundred miles from home.
When Dad was a boy, some kid threw a rock which hit my father in the head and all but blinded him. From that day forward, he had to wear glasses with lenses as thick as Coke bottle bottles and his dream of becoming a pilot was ended. Dad didn’t complain about it. He just “made the best of it.”
My father was in the insurance business but he wasn’t a hard-sell kind of guy. Dad was a little ahead of his time because his approach was what would be described today as “consultative”. Of course, he wanted to do a good job for his company but he felt that the best way to accomplish that was by doing what was right for his customer. It wasn’t uncommon while I was growing up to have the phone ring at midnight or 2AM with someone calling to say that they had been in an accident or that there’d been a fire at their home. When that happened, Dad would help them through it and make sure that his customer got what they were owed from the insurance company.
Dad wasn’t really a social kind of guy. He was friendly, amusing and a good conversationalist in a social setting when he had to be. But my sense is that he was somewhat of a loner and, given the choice, would have avoided social scenes. Nevertheless, Dad was generous with his time and several people became his clients when he stopped to give them a helping hand with a flat tire or some other car problem.
When he was a young man, Dad had joined a local Providence insurance firm and had been a rising star in the company. After 20 years with the firm, Dad asked for a raise. My brother and I were heading off to college and , although Dad appreciated some of the perks and small salary increases that he’d been given over the years, he still felt that he was being underpaid. His employer interpreted Dad’s request as ungrateful and impertinent, fired him and then sued my father for potential business he might take away. Amazingly, the judge upheld the company’s position and ordered my father to pay the company $10,000 (approx. $ 40,000 in 2010 dollars) for potential business that he might take away. It was an unjust and devastating decision especially with two kids about to head off to college but Dad just hunkered down and started his own business.
My father was a man who had the courage of his convictions. He tried to be open-minded and just. And he tried to accept others on their own terms as who and what they were. Nevertheless, he wasn’t afraid to speak out about what he considered to be right and wrong.
When Dad was chairman of the Smithfield Sewer Commission, an unpaid position, he devoted a lot of time and energy to make sure that the town got the best and most economical system available. Some cynical folks accused him of being corrupt because they assumed that anyone in that position must be taking bribes. I’ll always remember one meeting which I decided to attend when I drove home for a visit. My father didn’t know I was there but during a break in the meeting he went to the lobby for a drink of water. While he was there alone, a group of 7 or 8 men who were about half my father’s age approached him menacingly. They disagreed with his position on whatever issue was being discussed and they were trying to bully him. As I watched, the group started closing in on my father and I thought I was going to have to step in. But Dad just stood his ground, stayed calm, explained his opinion and walked away. It was quite a performance and I was proud to be his son.
As I’ve grown older, I’ve started to notice similarities between myself and my father. Our body types are more alike than I’d once thought. I like learning new things and sharing information with others that might help them to increase their understanding or improve their life. Although perceived by some to be an outgoing socializer, my nature is to be somewhat of a loner. At home, I’m not handy. Neither was he. But I know it and hire experts. He tried to do it himself. Then we brought in the experts!
Through his actions and his words, Earl N. Brindle taught me about being a generous and compassionate friend and neighbor, about being a trustworthy and equal partner in marriage, about being a good parent and about being focused on getting the job done right.
My dad. His life ended three years ago but his spirit is with me on this Father’s Day.

Conversations I’d Prefer To Avoid Over Breakfast


On weekday mornings during the school year, my teenage daughter and I are in the car between 6:30-7AM when I drive her to meet her school’s shuttle bus. While she’s struggling to gain consciousness, we’ll usually punch back and forth between the two CHR (aka “Top 40”) stations in the market. The morning team on one of those stations is locally based while the morning show on the other is The Elvis Duran Show which is syndicated by Clear Channel out of New York City.
One recent morning at about 6:45, my daughter had punched out of the commercial break airing on the local show over to Duran’s show where Elvis and his crew were interviewing Doctor Oz. I’m not familiar with Doctor Oz but gather that he’s buddies with Oprah,has both TV and radio shows,and apparently has a strong following.
In any case, the next thing I heard coming through the car’s radio speakers at 6:45AM was Doctor Oz explaining to Elvis Duran how Chlamydia and other STDs can be transmitted by oral sex.
Elvis and his colleagues then proceeded to share their opinions and experiences with sexual encounters of the oral variety but my finger had already pushed the button. Really. Not a conversation on which I’m interested in eavesdropping with my 16 year old daughter at any time of the day and especially not during breakfast time.
Look, I understand that our kids are exposed to sex education in elementary school and that they’re probably a lot more sophisticated in their knowledge of human sexuality than we were at their age just as we were more sophisticated than our parents when we were in our teens. Nevertheless, I have noticed a disconcerting trend on the morning drive shows of allegedly family-friendly radio stations to use language and venture into topical territory which seems inappropriate for the early adolescent and prepubescent crowd.
The term “ass” as in I’m going to kick yours is a common term heard during these shows. I’m not sure why. Is it to make the talent sound more authentic, real, or “street”? I suspect that most parents who might use that term in conversation with their friends and colleagues would feel uncomfortable using it in front of their young kids.
Other terms that I’ve heard pop up during conversation on radio morning drive shows include: penis, vagina, camel toe, and BJ. Although these terms obviously provide some “titter” entertainment value for immature audiences (Excuse the pun but I couldn’t resist), I’m not sure that their use helps the radio station in its quest to attract and maintain listenership among the 25-49 year old female cohort that advertisers covet.
As a radio programmer, I’ve certainly had to deal with my share of calls from parents who were offended by a song lyric or something a DJ said while they were listening to my station in the presence of their young children even though it’s doubtful that those children a) noticed the transgression or b)comprehended its meaning. The most important issue was that the adult felt uncomfortable with these words or topics while the children were present. This was true even if the parent would feel comfortable using this language or discussing these topics when the kids aren’t around.
I also recall seeing some research stating that even young adult females who aren’t mothers feel uncomfortable hearing inappropriate language and/or topics discussed when children are present.
Oral sex with your Cheerios? [ Insert your own punchline here].
Babies In The Birdhouse
When I went out on the front porch to fetch the Sunday morning paper (traditional media version), I was surprised and pleased to learn that a new family had taken up residence in our vacant birdhouse.
These guys will be driving their poor mother crazy for a few weeks with their constant begging for more food then they’ll be testing their wings and flying off on their own adventures.
“And the circle, it goes round and round…..”
Augmented Reality & Groupon

Groupon is one of the hot social media tools which is changing the way businesses are connecting with consumers (aka B2C marketing). Groupon Now is about to launch with an augmented reality component which just makes sense. Watch an example by clicking here: Groupon Now
Radio sales people seem to be in denial about Groupon and are focusing on complaints from business owners who haven’t seen success using the service. Of course, for years the radio industry also has had to deal with those kinds of complaints as well from small business owners with unrealistic expectations. Meanwhile, Groupon is putting boots on the ground in local markets to compete with radio, TV and newspaper ad sales departments.
If you own a smartphone, would Groupon Now be a useful tool for you? How about your friends & family? Would be interested to learn your thoughts.
