Archive for the ‘Social media’ Category

Happy Thanksgiving !

May your blessings outnumber your regrets.

Norman Rockwell’s “Thanksgiving”

Mortality

Christopher Hitchens could certainly be dismissive, judgmental, and annoyingly sanctimonious, as he showed in his condemnations of Henry Kissinger and Mother Theresa. But he’s also been described as fun-loving and generous by those he allowed to be his friends.

 

When I saw him speak at Union College in the early 2000’s, the audience’s reaction to his pro-Iraq war position was overwhelmingly negative but his responses weren’t caustic, nasty, or dismissive. He actually seemed to enjoy the conversation.

 

My sense is that Christopher Hitchens was an intellectual who enjoyed provoking our thoughts by stirring the pot and enjoyed his role as the Baby Boom generation’s designated curmudgeon.

 

I doubt that he’d want to rest in peace.

PS- On the audio book, the final track is his wife’s recollections of the man. It’s worth the listen.

 

 

September 11th

Where Were You (When The World Stopped Turning)” –

Where were you when the world stopped turning on that September day?
Were you in the yard with your wife and children
Or working on some stage in L.A.?
Did you stand there in shock at the sight of that black smoke
Risin’ against that blue sky?
Did you shout out in anger, in fear for your neighbor
Or did you just sit down and cry?

Did you weep for the children who lost their dear loved ones
And pray for the ones who don’t know?
Did you rejoice for the people who walked from the rubble
And sob for the ones left below?
Did you burst out with pride for the red, white and blue
And the heroes who died just doin’ what they do?
Did you look up to heaven for some kind of answer
And look at yourself and what really matters?

[Chorus:]
I’m just a singer of simple songs
I’m not a real political man
I watch CNN but I’m not sure I can tell
You the difference in Iraq and Iran
But I know Jesus and I talk to God
And I remember this from when I was young
Faith, hope and love are some good things He gave us
And the greatest is love

Where were you when the world stopped turning on that September day?
Were you teaching a class full of innocent children
Or driving down some cold interstate?
Did you feel guilty ’cause you’re a survivor
In a crowded room did you feel alone?
Did you call up your mother and tell her you loved her?
Did you dust off that Bible at home?

Did you open your eyes, hope it never happened
Close your eyes and not go to sleep?
Did you notice the sunset the first time in ages
Or speak to some stranger on the street?
Did you lay down at night and think of tomorrow
Or go out and buy you a gun?
Did you turn off that violent old movie you’re watchin’
And turn on “I Love Lucy” reruns?

Did you go to a church and hold hands with some strangers
Did you stand in line and give your own blood?
Did you just stay home and cling tight to your family
Thank God you had somebody to love?

[Chorus x2]

And the greatest is love.
And the greatest is love.

Where were you when the world stopped turning on that September day?

(Written & sung by Alan Jackson)

 

 

 

My Favorite Summer Songs

It’s Labor Day Weekend and another summer is coming to an end. As an AlphaBoomer, a member of the oldest cohort of the BabyBoomer generation, I’m finding that each summer seems to pass much too quickly and is gone before I’ve been able to settle into the season.

Someone once compared the experience of aging to watching the water drain from a bathtub. As the water level lowers, the flow through the drain appears to move faster and faster. An apt description in my experience.

For some reason, as I got in my car on Friday afternoon, a series of summer songs popped into my head and I started singing along. I hadn’t thought of them all summer and all of a sudden I yearned to hear them.

Here’s my personal list of favorite summer songs:

*Summertime, Summertime- The Jamies

*Summertime Blues- Eddie Cochran version

*Summer- War

*In The Summertime- Mungo Jerry

*Hot Fun In The Summertime- Sly & The Family Stone

*Those Lazy, Hazy, Crazy Days of Summer-Nat King Cole

*Itsy Bitsy Teeny Weeny Yellow Polka Dot Bikini-Brian Hyland

*Summertime- (either the Billy Stewart hit version or the Broadway version)

What’s on your list?

Useful Information…Possibly

Writer Bill Bryson owns a house in the English countryside. While searching through his attic one day, he discovered a door which led to a small roof and a view of the surrounding area. The experience led Bryson to start thinking about the history of his new community and his new home. Those thoughts, in turn, led to his study of the various rooms in which we live, the contents of those rooms, and their origins. Here are a few of the insights which Bryson shards:

*The dining table was originally just a plain board which was put up at meal time. Eventually, the term “board” came to signify not only the table but also the meal itself. Thus, the expression “room & board”. Also, expressions such as “above board” meaning honest because ones hands were visible and “under the table” meaning dishonest.

*The creation of the fireplace changed everything. It enabled a building to have two stories which added more rooms and the opportunity for privacy.

*In 1884, just 128 years ago, a New England company introduced the concept of preserving food during ocean voyages by using ice from Wenham Lake in Massachusetts.

*Thomas Jefferson created the American French Fry.

*English clergymen preached against eating the potato because it grows underground (the domain of the Devil) and because the potato wasn’t specifically mentioned in the Bible.

*Ironically, people like Thomas Chippendale whom we no admire for their craftsmanship are also the people who created mass manufacturing.

*Christopher Columbus never set foot on the American continent. One significant accomplishment of Columbus’ voyages, however, was to introduce syphillis to the population of Europe.

*The Pacific Ocean was much bigger than Magellan anticipated. His crews ran out of food and were reduced to eating a mixture of rat droppings and wood shavings in order to stave off their hunger. (Yummy!) Only 18 members of Magellan’s original crew of 260 men survived the voyage. They became the first humans to circumvent the globe.

*60% of the world’s food varieties today originated in the Americas.

*The first coffee shop was created in London in a shed behind a church in 1652 (very pre-Starbucks!)

*In his diary entry for September 25, 1660 Samuel Peeps recorded the first known English language mention of tea.

*Bryson suggests that classes on the history of marketing begin with the story of how the British encouraged opium sales in China.

*If you flush a toilet with the seat up, germs linger in the air for up to 2 hours.

*During the early days of indoor plumbing, water closets were reserved for the servant class. The upper classes thought indoor toilets were demeaning and preferred outhouses.

*In 1716, Thomas Jefferson built Monticello on the edge of the known world. It’s telling that he faced the front of the house toward the wilderness rather than toward civilization.

*When Jefferson died on 7/4/1826, he was $ 100K in debt. His daughter tried to sell Monticello for

$ 70K but eventually sold it for only $ 7,000.

*Prior to the Revolutionary War, the British enforced a law which ordered that goods sold to America had to first pass through England. Consequently, something produced in Cuba would have to first travel across the Atlantic to England and then back to the American colonies.

*Falls from stairs rank as the 2nd most common cause of accidental death.

*Amazingly, we’ve had electricity and phones for as long as we’ve known that germs cause disease.

*The invention of the cotton gin by Eli Whitney, who lived in Massachusetts and was a Yale grad, increased the amount of slavery in the South. Prior to the cotton gin’s invention, slavery was on the decline. Its invention also turned child labor into a necessity because the kids were small enough to access problem areas and paved the way for the Civil War. (Talk about unintended consequences).

*Bryson makes Charles Darwin’s sometimes tragic story come alive in a way that I’ve never heard it told before.

*It takes the average citizen of Tajikistan a whole year to produce the same amount of carbon emissions as it does for the average European to produce in 2.5 days and for an average American to produce in just 28 hours.

These are just a few of the interesting insights which Bill Bryson brings to our attention about many of the things we take for granted in our daily lives. If you’re as fascinated about this stuff as I am,  I think you’ll enjoy this book.

In closing, Bryson gives us something to think about: Is it possible that in our endless quest to fill our lives with comfort and happiness that we’re creating a world that has neither?

Your Cheatin’ Heart

A few months ago, I posted a blog piece about cheating on taxes. That prompted a response from Allison Morris who sent me the infographic below created by Online Colleges in a blog piece about how cynical members of the Gen X and Gen Y generations feel about cheating and lying. They appear to think of these behaviors as necessary for basic survival. How much these attitudes are created by media exposure from television police procedurals, movies and music would be an interesting topic to pursue.

Check out the infographic below and let me know what you think.
Rise of the Cheater Infographic

My Enhanced CX (Customer Experience)

Yesterday, I was having a problem renewing a couple of my website domains via my GoDaddy account. So, I called the customer service hotline.

The guy who was assigned my call was efficient, learned about my issue then promptly fixed my problem and explained why I had encountered the difficulty. That was standard operating procedure.

What surprised and delighted me was what happened next.

Based on my information, GoDaddy’s rep knew that I lived in Saratoga Springs, New York. So, he asked me what I thought about jockey Ramon Dominguez’s accomplishment of winning 6 races at Saratoga Race Course over the weekend.

His question started a conversation about the work I’m doing for the New York Racing Association this summer at Saratoga Race Course and about his family’s love of horse racing. He told me that he often takes his kids to Santa Anita in California but that his relatives have been to Saratoga and have recommended that he visit, too. He then told me that he and his family were planning to vacation in Saratoga Springs next summer. I told him that I thought they would really enjoy their visit, wished him well, thanked him for his help, and we ended out conversation.

For me, it was a terrific customer experience. Yes, we resolved my business problem but there was also an emotional connection and exchange of humanity. My opinion about and trust of GoDaddy was definitely improved by the experience.

In GoDaddy’s follow-up questionnaire, I suggested that they give that man a raise. I hope that they take my recommendation seriously.

Political Cartoons-2012 Style

Controversial, sometimes nasty, cartoons have been part of the American political landscape since the pre-Revolutionary War days. They just didn’t have Photoshop. Here are some examples of what’s being shared on Facebook during this year’s presidential campaign:


If you’re an “undecided”, these efforts might persuade you one way or another. If you’re a partisan, they’ll simply reinforce your opinion. And, of course, now that the Supreme Court has upheld Obamacare (The Affordable Health Care Act), the images produced by both sides are bound to become more and more offensive as fears mount that the other guy just might win.

The Health Of The Nation

On Thursday, the United States Supreme Court, SCOTUS to the politicos among us, will announce its decision on the Affordable Health Care Act or as master of rhetoric Dr. Frank Lunz has repositioned it, “Obamacare”. This collection of political cartoons pretty much summarizes the extent and divisiveness of the debate on this issue:

Of course, most of us have been more inclined to listen to the rhetoric of this debate than have actually bothered to read about the details. Here’s a link to the summary provided by the US Senate:
http://dpc.senate.gov/healthreformbill/healthbill52.pdf

Steve Jobs- My Reaction To Walter Isaacson’s Bio


I realize that Steve Jobs is revered by his disciples but he must have been a horrible boss.

I know that, despite how he treated them, most of his former employees say positive things about Steve. But that reminds me of a guy I once worked with who embraced a Marine bootcamp approach when training new employees. He first took every opportunity to publicly humiliate them. Then, once their self-esteem was at or below ground level, he would feed them the occasional compliments so that they came to rely on him for their sense of self worth. I’m not accusing Jobs of being that consciously manipulative but the results of his behavior seem similar.

Giving Steve is due, the guy was an astute visionary and an amazing salesman. He understood how to be a messiah to his geek constituency and he did set the bar high for the rest of us.

All of that said, I don’t want to give the impression that I have a negative attitude about the guy. As his wife observed, he was a flawed and complicated man; at times cruel and hard-hearted, at times teary and vulnerable.

Some of the quotes and insights which I jotted down while listening to the audiobook:

*Stand at the intersection of humanities and science.
*The various religions are different doors to the same house.
*Form follows emotion
*The journey is the reward.
*Today isn’t liberal vs. conservative. It’s constructive vs. destructive
*One way to remember who you are is to remember who your heroes are.
*Prune to keep the tree strong.
*If you’re not busy being born, you’re busy dying. (Bob Dylan)

Full disclosure: I’m a PC, not an Apple (Although, I do now use an iPhone). So, I until I read this book, I didn’t know much about Steve Jobs except for his legend. Like most, I was saddened when he died and I got emotional when I watched the YouTube clip of his 2005 Stanford commencement address.

But this was not a warm & fuzzy guy.

Steve Jobs was a guy who behaved like he believed he was a chosen one. And, because he had a genius for design, an ability to intimidate (he used that intense stare you see on the book cover to great effect), and a gift to persuade, we enabled him.

That’s a cause for mixed emotions about the man but Steve Jobs’ positive impact on society is undeniable.

Twitter